Our Commitment to Quality

At New Town Toyota, quality isn’t just a promise: it’s a certified standard. We’re proud to be ISO 9001:2015 certified, recognising our commitment to consistently delivering exceptional customer service,operational excellence, and continuous improvement. 

This internationally recognised accreditation reflects the systems and care we’ve put in place across every part of our dealership from sales to servicing.It’s just one more way we ensure every guest experience is built on trust, transparency, and genuine Toyota quality.

Our History

New Town Toyota’s story begins with one man, one vision, and a lot of hard work. In 1983, Joe Zito took over a modest used car yard in East Victoria Park with just eight vehicles and a clear purpose: to build something better. For customers, for staff, and for our community. He was already Dealer Principal of Kalamunda Toyota and was ready to bring his own brand of customer service to Perth.

Back then, Joe did it all himself - from cleaning and servicing cars to running finance paperwork and sales. His commitment to honest service and customer care quickly earned the trust of local drivers, and by 1992, New Town Toyota had become an official Toyota franchise.

Today: Still trusted as One of Perth’s Best Toyota Dealerships

Today, New Town Toyota remains proudly 100% owned by Joe and operated with the support of his family and a dedicated team, many of whom have been part of our journey since the very beginning. Together, we’ve grown into one of Australia’s top 20 Toyota dealerships and are recognised as one of the best Toyota dealerships in Perth.

While our growth has been significant, our values have never changed. We’re proud of our history and even prouder of the long-standing relationships we’ve built with WA drivers. For us, it’s never just about selling cars, it’s about people, trust, and being here for the road ahead.