Our Commitment to Quality:
Our ISO 9001:2015 Certification
Our Commitment to Quality:
Our ISO 9001:2015 Certification
What is ISO 9001:2015?
ISO 9001:2015 is the global benchmark for quality management, setting the standards that guide how businesses deliver consistent excellence. At New Town Toyota, this certification reflects our focus on customers, strong leadership, and a clear, process-driven approach. Most importantly, it shows our commitment to continually improving so that every driver who chooses us can be confident they’ll receive high-quality service and long-term value.
Leading the Way in Quality Since 1995
New Town Toyota has proudly held ISO 9001 certification since 1995, making us one of the few car dealerships in Australia to achieve and continually maintain this standard. For our customers, it means every part of our business—from sales and service to parts and support—is guided by a commitment to excellence. By upholding these high standards and always striving to improve, we deliver the exceptional customer experience that has made us one of Perth’s most trusted Toyota dealerships.
Why ISO Certification Matters to You
For our customers, ISO 9001:2015 is more than a certificate—it’s your assurance that New Town Toyota operates to the highest standards. Whether you’re purchasing a new Toyota, exploring pre-owned options, booking a service, or simply seeking expert advice, you can trust that every process is designed to meet, and often exceed, your expectations. It’s one of the many reasons drivers consider us among the best Toyota dealerships in Perth.
A Commitment to Excellence
At New Town Toyota, ISO certification is more than a badge—it’s our promise to deliver excellence at every stage of the journey. It reflects the way we operate efficiently, invest in training our team to the highest level, and keep customer satisfaction at the heart of everything we do. By continually reviewing and improving our processes, we ensure New Town Toyota remains one of Perth’s most trusted Toyota dealerships and a leader in the Australian automotive industry.
When you choose New Town Toyota, you’re choosing a dealership built on quality, consistency, and continuous improvement. It’s a commitment that has earned the trust and loyalty of Perth drivers for generations.
See What Our Customers Think
4.1 rating out of 893 reviews
Patrick Lee
Very efficient and organised. Job finish ahead of schedule
Benjamin Aird
Newtown toyota is our go to for service , Parts and New Vechile purchases. Team is amazing and communication is top notch. Highly recommend Terry Chee in Ser...
View moreDbp Foods
I have been doing a fair bit of business with Toyota Melville over the years. Bought a few cars. Upgraded them. And so on. I went to new town Toyota as t...
View moreGrant Frith
We limped in with mechanical issues Christmas eve. The staff and service personnel couldn't be more helpful as a complete contrast to the response we had fro...
View moreJessie Weston
Alessio was super helpful and Informative. Made the purchasing process super easy and stress free.
Sienna Timmermans
Great experience with New Town, lovely people and great service
James Lim
Service team, Terry Chee has done an awesome job. Easy to deal with & service was punctual & no hassle. I'll definitely be back there again. Highly recommended.
Terry Chee
Best service department in town.
Bryan Duke (Wolfduke)
Repairs and service done recently and everything came back like brand-new
Reena Ambre
Got my car serviced today. Service advisor Jamie is very helpful and welcoming. I asked him same question 2-3 times, he patiently answered all my doubts.
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