Our Commitment to Quality:
Our ISO 9001:2015 Certification
Our Commitment to Quality:
Our ISO 9001:2015 Certification
What is ISO 9001:2015?
ISO 9001:2015 is the global benchmark for quality management, setting the standards that guide how businesses deliver consistent excellence. At New Town Toyota, this certification reflects our focus on customers, strong leadership, and a clear, process-driven approach. Most importantly, it shows our commitment to continually improving so that every driver who chooses us can be confident they’ll receive high-quality service and long-term value.
Leading the Way in Quality Since 1995
New Town Toyota has proudly held ISO 9001 certification since 1995, making us one of the few car dealerships in Australia to achieve and continually maintain this standard. For our customers, it means every part of our business—from sales and service to parts and support—is guided by a commitment to excellence. By upholding these high standards and always striving to improve, we deliver the exceptional customer experience that has made us one of Perth’s most trusted Toyota dealerships.
Why ISO Certification Matters to You
For our customers, ISO 9001:2015 is more than a certificate—it’s your assurance that New Town Toyota operates to the highest standards. Whether you’re purchasing a new Toyota, exploring pre-owned options, booking a service, or simply seeking expert advice, you can trust that every process is designed to meet, and often exceed, your expectations. It’s one of the many reasons drivers consider us among the best Toyota dealerships in Perth.
A Commitment to Excellence
At New Town Toyota, ISO certification is more than a badge—it’s our promise to deliver excellence at every stage of the journey. It reflects the way we operate efficiently, invest in training our team to the highest level, and keep customer satisfaction at the heart of everything we do. By continually reviewing and improving our processes, we ensure New Town Toyota remains one of Perth’s most trusted Toyota dealerships and a leader in the Australian automotive industry.
When you choose New Town Toyota, you’re choosing a dealership built on quality, consistency, and continuous improvement. It’s a commitment that has earned the trust and loyalty of Perth drivers for generations.
See What Our Customers Think
4.1 rating out of 863 reviews
Ruaa Hattem
I had an excellent experience with Justin Hou at New town Toyota. His customer service was exceptional — professional, friendly, and genuinely focused on hel...
View moreดา Da “สิ่งดีๆมีทุกวัน”
Big thanks to Alex and the team for the smooth and easy car-buying experience! Love my new ride 🚗✨
Caroline Au
Had a wonderful experience during the whole process with the team in particular Eliyas. The whole process was very well executed and my car was ready in a ...
View morePatty Zhou
We bought our dream car LandCruiser 300 from new town Toyota.Thanks for Harrison' professional service. From order to delivery, we have very pleasant experie...
View moreBishra Aljorany
Amazing customer service, Eliyas was such a pleasure to work with. He went above and beyond to ensure everything went as smoothly as possible. He truely care...
View moreSan Sri
We bought our dream car LC prado 250 from new Town toyota. Thanks Harrison for your flawless effort and excellent service. Thanks Toni for the financial guid...
View moreJack Stirt
I highly recommend speaking with Harrison in new car sales. If you're looking for genuine and exceptional service, he's the one to talk to. He assisted me ev...
View moreKiran Thomas
I ordered a part here and the whole process was quick and easy. I placed the order over text, and Mitch made everything clear and straightforward. The part a...
View moreTeleah Mccreery
I have recently been in the market for a new car and I just have to mention how helpful Paige was over the phone she was so kind and welcoming and honestly h...
View moreMark Riolfo
Thorough & professional
← Swipe →