Our Commitment to Quality:
Our ISO 9001:2015 Certification
Our Commitment to Quality:
Our ISO 9001:2015 Certification
What is ISO 9001:2015?
ISO 9001:2015 is the global benchmark for quality management, setting the standards that guide how businesses deliver consistent excellence. At New Town Toyota, this certification reflects our focus on customers, strong leadership, and a clear, process-driven approach. Most importantly, it shows our commitment to continually improving so that every driver who chooses us can be confident they’ll receive high-quality service and long-term value.
Leading the Way in Quality Since 1995
New Town Toyota has proudly held ISO 9001 certification since 1995, making us one of the few car dealerships in Australia to achieve and continually maintain this standard. For our customers, it means every part of our business—from sales and service to parts and support—is guided by a commitment to excellence. By upholding these high standards and always striving to improve, we deliver the exceptional customer experience that has made us one of Perth’s most trusted Toyota dealerships.
Why ISO Certification Matters to You
For our customers, ISO 9001:2015 is more than a certificate—it’s your assurance that New Town Toyota operates to the highest standards. Whether you’re purchasing a new Toyota, exploring pre-owned options, booking a service, or simply seeking expert advice, you can trust that every process is designed to meet, and often exceed, your expectations. It’s one of the many reasons drivers consider us among the best Toyota dealerships in Perth.
A Commitment to Excellence
At New Town Toyota, ISO certification is more than a badge—it’s our promise to deliver excellence at every stage of the journey. It reflects the way we operate efficiently, invest in training our team to the highest level, and keep customer satisfaction at the heart of everything we do. By continually reviewing and improving our processes, we ensure New Town Toyota remains one of Perth’s most trusted Toyota dealerships and a leader in the Australian automotive industry.
When you choose New Town Toyota, you’re choosing a dealership built on quality, consistency, and continuous improvement. It’s a commitment that has earned the trust and loyalty of Perth drivers for generations.
See What Our Customers Think
4.1 rating out of 852 reviews
Kiran Thomas
I ordered a part here and the whole process was quick and easy. I placed the order over text, and Mitch made everything clear and straightforward. The part a...
View moreTeleah Mccreery
I have recently been in the market for a new car and I just have to mention how helpful Paige was over the phone she was so kind and welcoming and honestly h...
View moreMark Riolfo
Thorough & professional
Ste M
New Town Toyota is not the nearest Toyota dealership to me but I found myself there following a poor experience at another Toyota dealership north of the riv...
View moreNouranaa Boodoo
My partner and I bought our first new car — our Hilux — from New Town Toyota about a month ago, and we’re so happy with the experience. The team was incredib...
View moreSydney Madi
We had a great experience at New Town Toyota when purchasing our new Prado. The entire team was professional, pleasant and helpful in making our decisions. N...
View moreBelinda Sheridan
Great service, Great Teams
Sean Collins
Sent a request through for a quote on a part that needed replacing, Christian asked for a bit more detail so I sent him a picture and he sent me a quotation ...
View moreRaelene King
I could not have asked for better service than what i received from Eliyas at New Town Toyota. He was very polite, professional and efficient at each visit. ...
View moreMalcolm Chen
Thanks to Jamie Hunt and team. Excellent service
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