Got to say, from the first contact with Justin and Dom, I was starting to feel at home. The very best new car purchase ever to be experienced. I drank all the coffee , was offered more, and Justin made me a couple. Keep me informed. All the way just helped to make up my mind, I didn't feel presured. Dom, who turned out to be the new car manager, took me aside and accepted and shared my interests. Not 1, not even one of my demands, wasn't met with civility. I shot low ball offers. Not once did I feel any angst from the team. I sat in the managers office while his whole team ran in and out doing the many actions required to meet expectations in sales or what ever they were signing, not my first rodeo so i knew a lot was being signed off. I felt part of the team a family company team. Then I was sold my car, new one. it felt really good to spend my money! I got looked after , and I tried to get it free! I tried to anger them. Nope, they smiled , and in reality gave me the lowest price. As I sat with my wife , I pulled the sharpest pencil out and asked for a further discount on the car then on some freebies. yup, Justin had to present my change again. It was granted. So today we we collected our new car. Justin stole my wife! Sat with her showed her all the things a lot of time was spent to make sure my wife knew all the bells and whistles. I had a lot of time to play my Trump and changed the deal. I bought more parts. Better still, I had a quote, and Dom took a hit on the price. happy I was set up for success, and then! The owner amended his work space. Came down engaged us. Embraced us, pulled my life story from me. Advised us and held us like a Dad. omg, I truly felt like family. So I had to complain. About the coffee was cold . He looked at Dom, and a message of an investigative direction was issued. I am so impressed at how nice, so respectful, caring Dom was. I know he told Jistin to look after us. It's funny that Justin was doing it already. Made my luck! I had disliked car dealers up until this day. or a few days ago when my wife and I both said this is a good dealership. You can feel it!we were wrong! It's the Best!!! It truly was the best experience in buying a car I have ever had. I'm 60. I bought a few b4. True family dealer is New Town Toyota. Nice coffee, too. The best experiences always remembered. Thank you, New Town Toyota Team Family. Fair Square. Really did feel honour, respect, and received great satisfaction. Not to forget the nice ladies from the finace office, the nice lady who explained the care packages and available accessories. The lady that was nice from reception in person and on the phone and the lady keeping the coffee cups washed. awesome experience. Lady from finance office came out and took a picture! Then jist as my wife left in her new Toyota Rouge Ute the nice lady from finace office sent out a framed colour photo of us, Oh, what a feeling comes to mind. John's New Town Toyota!
Ross K Via Google
