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Roadside Assistance
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Here’s what you can expect

Here’s what you can expect

Reliable 24/7 service

Australia-wide, every day of the year.

Here’s what you can expect

Unlimited call outs

We’ll come to your rescue as often as you need us.

Here’s what you can expect

Transport assistance

If we can’t fix your car roadside, we'll take it to the nearest dealer (or Authorised repairer if you are in Rural area).

From empty tanks to locked keys in the car, we’ll get you back on the road in no time.

Here’s what you can expect

All common callouts covered

From flat tyres to battery replacement, our team is here to help.

Here’s what you can expect

Emergency taxi ride provided

Get up to $50 (incl. GST) to get you where you need to go.

Here’s what you can expect

Replacement keys included

We’ll get you back into your locked car.

How to buy

You can take out a roadside assistance membership when you buy your new or used Toyota. If you already own a Toyota, call 137 200. We’ll cover you for up to six years, and you can even choose the start date (so it won’t overlap with any existing cover you may have).

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What are my options?

Cover options range from 1-6 years, depending on the age of your vehicle.
You can choose from two levels of cover: Roadside Assist or Roadside Assist Plus.

The important bits

The important bits
The important bits

Toyota Roadside Assist Terms & Conditions

The important bits

FAQs

  • Q What should I do if I need Roadside Assistance?

    Call us at 137 200. We’re here to help you get back on the road asap.

    To ensure we can assist as quickly as possible, you will be asked to provide:

    Your location: Anything from street name to landmarks.
    Your Toyota details: Model, colour etc. or your Rego.
    A description of the problem: engine not working, keys locked in etc. This will help us to send the right specialist to you.
    A contact phone number, where possible.

  • Q How can I buy Roadside Assistance?

    You can call us on 9472 2647  to purchase Roadside Assistance.

  • Q What if I don’t have Roadside Assistance with Toyota Financial Services, can I still call for assist

    If you do not have Roadside Assistance with Toyota Financial Services, you can call us to request immediate service and we will help get you back on the road. You will be asked to pay a call out fee and purchase a policy, so you can remain covered in the event you need assistance in the future.

  • Q I don’t have a Toyota, can I still take out Roadside Assistance with Toyota?

    Our Roadside Assistance program covers most makes and models regardless of whether it is a Toyota or not.

  • Q Does it matter who is driving the car?

    Toyota will provide roadside regardless of who is driving your car.

  • Q Can I get roadside assistance if I break down interstate?

    Yes, our Roadside policy is applicable Australia-wide for peace of mind.

  • Q When can I start using my Roadside Assistance?

    Immediately. Call us on 9257 9100 or Call Toyota Roadside Assist directly on 137 200 and the operator will ask you for information including:

     Your name and location
    Your Vehicle rego
     Description of the problem
    A contact phone number, where possible.

More FAQs

Disclaimers

The information provided by Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536 is of a general nature and for information only. Nothing on this website constitutes or should be considered to constitute legal, taxation or financial advice. Before making a decision about any of the products and services featured on this website, you should consult with your own independent legal, taxation and financial advisors, who can advise you about your personal circumstances.

Toyota Roadside Assist is administered by Toyota Finance, a division of Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536.