See what some of our customers are saying about their experience with us
"New Town Toyota are always thinking of the customer" Phil
"Mal was extremley efficient in ensuring our requests were met. Whilst he was not available on the day we took delivery (as it was a weekend), he arranged for Lester to deliver the car to us. Lester was extremely pleasant and went out of his way to explain the features of the car to us. Mal went to great lengths to assist us in getting the car we wanted promptly and at a great price." David
"New Town Toyota were a fantastic Dealership to deal with and very helpful and understanding. Not too pushy on a purchase but just enough to seal the deal. I'm happy with the price and got a fantastic rate with the Toyota Finance. All in all, very happy. Thank you New Town Toyota!" Graeme
"I was very pleased with the service. The gentleman that assisted me even escorted me to my car and opened the door. It has been several years since I have been back to this Service Centre and it was good then but it is even better now." Stefan
"Lester went out of his way to make sure all our needs were met by letting us complete our purchase after hours. He kept us updated each day with a phone call to let us know when our new car would arrive, even loaning us a car to drive while waiting for the new car to arrive, which Lester had to source from outside the Dealership. We were extremely happy with his pleasant and cheerful manner and nothing was too much trouble. We look forward to many more happy dealings with Lester in the future. We will definitely be buying another car from New Town as we are extremely happy. All we can say is Oh What a Feeling! All New Town staff are a fantastic team of people. Thank you again for making our purchase so pleasant and stress free. Well done Joe on a fantastic team." Terence
"My husband and myself have had the same salesperson when purchasing our Toyota vehicles and he is informative and honest with his knowledge and respect for us. Sales service was excellent. " Genevieve
"We couldn’t have been more happy with all the staff we dealt with. They were all so helpful and kept us up to date with everything. We were vey happy. We were kept up to date with he progress and the car when we picked it up, we couldn’t see a fault anywhere which was great as we have had a new car and there were things wrong. I would recommend New Town Toyota to anyone wanting to buy a Toyota and we were really happy with Adam who organised all our finance. Everyone was so helpful and in the future it will be the first place we go to get another car." Glenn
"My airconditioner was not going into the cabin of the car but it was fixed. I later thought about my hands free phone not working either. I phoned Jason and he fixed that up so I was really pleased. Also I had a hire car at no cost which was very helpful. I have found the service people very patient, helpful and courteous." Margaret
"I was over the moon with the service and would rate it 11/10. I would like to thank Anthony for being so very helpful. He did a wonderful job!" Connie
"New Town Toyota have always provided me with nothing but professional, courteous service every time, without exception." Mark
"We have been coming to New Town Toyota for many years and in all that time, the service never changes. The staff actually care about the customers and their problmes and are always ready and willing to help. We are very happy with Jason and the way he conducts business with us. He is really lovely and so willing to help at all times." Michelle
"Excellent service all round - I have recommened New Town Toyota to a few of my friends and I will deal with them in the future. Great team in place there." David
"The willingness of Anthony & Jason to accommodate my requests and keep me informed as to what upcoming service would entail was much appreciated. Also the provision of courtesy vehicle while servicing is being carried out was great. Have been very pleased with the customer service provided for many years" Peter
"My expectations were exceeded due to the personal attention, effort to ensure speedy delivery and after sales service. Overall a great experience. I will be back for the next model." Carolyn
"Lewis went out of his way to ensure that we knew what was happening every step of the way and was very thorough with showing us the car and answered all the questions we had. We are very happy with New Town Toyota's attention to detail and service." Robert
"I have always been very satisfied with all aspects of the service provided by New Town Toyota." John
"Rod was helpful, informative and subtle. He didn’t push, he merely pointed out the advantages of the Corolla over the i30. The whole sales experience went from a headache to something that I enjoyed. Well done Rod! My expectations with the delivery were exceeded as I didnt expect the speedy arrival of my car so I was dlighted and well infomred by the staff about the features of the Corolla. I would got back to NTT and would trust their service." Marguerita
"Every issue I had was addressed in a most expeditious manner. Tony is the ulimate listener who prides himself on delivering excellent service every time. New Town Toyota is a great company supported by dedicated personnel who all go out of their way to ensure your expectations are met." Daniel
"Helpful staff and the main principle Mr Zito came down to say hello. Very good Dealership, better than BMW or Mercedes." Derek
"Everything was done efficiently and quickly. I was happy with the service." Esther
"Hayden communicated with us and ensured we cold have delivery of our new car when we wanted it. His focus was on us and making sure we got what we wanted. A very pleasant person to deal with and overall good expereince for us. Overall we are very satisfied with the very professional way our salesperson Hayden dealt with us." Shera
"This dealership far exceeds other Dealerships for its service & professionalism. Will continue to service my car here even though its not the closest location." Clive & Julie
"The guys at the Service Counter are always helpful and professional and this time I requested my car be serviced by 1pm as I had another appointment and they called me at 11:30am to say the vehicle was ready. Great service." Debra
"Rudy is very helpful and he made purchasing a new car much easier. He helped me find the perfect car for me and we found it. Thank you!! I would definitely recommednd New Town Toyota to family and friends. Service is great and very friendly staff." Josefa
"Great Dealership, have always looked after me well with exceptional service and friendliness." Jennifer
"Hayden kept in contact with the progress of the sale and shipment and never left me with the feeling that now he had my money he would ignore me. Hayden worked hard to keep me heppy. The experience was good, never felt pressured and Hayden did a good job of explaining to me the pros and cons of whether to purchase new or used. It was all round a good experience." Ian
"My expectations were exceeed as the service was completed in a shorter time than expected and I was notified of this. The service team was aware that I needed the vehicle as soon as completed due to work commitments which worked out well for me." David
"Me expectations of my salesperson were exceeded because of the responsive, personalised service I received. Very happy, thanks!" Rowan