About the Team at New Town Toyota

New Town Toyota Company Profile

New Town Toyota Company Profile

Located in East Victoria Park, New Town Toyota was established in 1992 and is today recognised as one of the largest and leading Toyota Dealerships in Australia.  New Town Toyota holds the prestigious title of being the largest Toyota Genuine Parts dealer in Australia and is regularly recognised in the Top 20 Dealers nationally for vehicle sales.

Employing over 150 staff, New Town Toyota is family owned and operated by the founder and managing director Joe Zito, who with over 40 years experience in the motor industry, is recognised as an innovator and leader in his field. Joe’s passion for the industry sees him heavily involved in the day to day running of the business and he can often be seen on the showroom floor greeting customers and offering that personal touch.

New Town Toyota’s unwavering commitment to providing quality products and services, and excellent customer service has contributed to its immense success over the last 25 years. 

New Town Toyota is completely commited to delivering the very best Customer Service - every time, that is why they have been crowned as a 5 Star Guest Experience Dealership. 

Introducing New Town Toyota

New Town Toyota Corporate Profile

Vision Statement

  • Trade with integrity & supply our Clients with the complete automotive solution.
  • Supply superior quality products and services.
  • Strive to exceed our Client’s service expectations.
  • Develop and maintain a workforce that share the commitment to the goals of the Group & experiences a high level of job satisfaction.
  • Foster the principle of Kazien (Continuous Improvement).
  • Contribute to the health of the community by continuously building a culture of philanthropy and by giving back to the local community.  

Customer Experience Mission Statement

  • Offering uncompromising commitment to Customer Satisfaction.
  • Exceeding our client’s expectations, on time, every time.
  • Consistently providing products and services that exceed our clients quality expectations.
  • Honouring every client as a member of our family.
  • Creating working relationships for life with our Clients and Suppliers.
  • Putting a Sparkle into every experience.

Our client’s experience is the ultimate measure of what we do… Excel!

You can be Assured of Quality at New Town Toyota

Since 1993, New Town Toyota has been ISO 9001:2008 Quality Assurance certified. We have set benchmarks in the motor industry through the development of a stringent Business Management System which encompasses best business practices, including Continuous Improvement principles (Kaizen).

Community & Social Responsibility

We recognise our responsibility to give back to the community and we are committed to supporting those people and businesses that support us.  We provide sponsorship and donations to various sporting clubs, community groups and not for profit organisations. and we also regularly participate in initiatives to support charities and encourage involvement from our employees.

Getting to New Town Toyota

Parking

New Town Toyota has three street fronts, Forward Street, Swansea Street & Welshpool Rd. You can enter the main customer parking using entrances from any of these streets.

Alternately the best entrances to use are as follows:

  • For New Vehicles enter through the Swansea Street entrance, car parking is on your left in front of the main showroom.
  • For Used Vehicles enter off either Welshpool Rd or Swansea Street. Parking is in front of the showroom positioned on the right / Welshpool rd end of the yard.
  • For Servicing the car park entry is behind the main showroom, entry off Forward Street.
  • For Parts use the Forward St entry and to the left end of the dealership. The Parts Counter is behind the guest café. If you are unsure our reception team will gladly show you the way.

Public Transport Options

If you wish to use public transport to get to or from New Town Toyota following is some handy information. Alternately give us a call, maybe we can come to you or assist by offering you a loan vehicle.

Using the Aramadale / Thornlie train line, disembark at the Oats Street Train Station, and heading away from the City walk along Bank Street (beside the train line,  turn right onto Forward Street and follow Forward Street until you reach us. The walking distance is 1km.

New Town Toyota is also on the 210, 211 & 212 bus routes from the Esplanade Train Station/ Adelaide Terrace bus stops. Disembark on Shepperton Rd after Oats Street, continue walking along Oats street until you reach Welshpool Rd, turn left onto Welshpool Rd and walk 100 meters until you see New Town Toyota on your left. The total walking distance from the bus stop is 500m.